Privacy Policy– PlayFactile

Privacy Policy (Updated 28-May-2019)

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

Personal Information

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your email address or other details so we can deliver our Service to you and to help with your experience. We collect the minimum amount of your data to provide you the Service and to improve the Service. We collect your email address and password upon registering; and in cases where you chose to purchase Pro services, payment information is securely collected by our 3rd party payment processing service as described below.

We may use your Personal Data to contact you for service-related items such as password reset, to provide receipts, and service notifications. Any newsletters, marketing or promotional materials will only be sent if you specifically opt in for that information.

You may opt out of receiving any newsletter or marketing communications from us at any time by following the unsubscribe link or the instructions provided in any email we send.

How do we use your information?

We collect information from you when you fill out a form or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways

  • To deliver the features of our Service to you.
  • To personalize user's experience.
  • To maintain and improve our Service in order to better serve you.
  • To allow us to better service you in responding to your customer service requests.
  • To monitor the usage of our Service and to detect, prevent, and address technical issues.
  • To provide you with news, special offers and general information related to the Service which we offer if you have opted in to receive such information and have not subsequently opted out.

How do we protect visitor information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

  • We use regular Malware Scanning.
  • We use an SSL certificate.
  • We use firewalls and other security measures.

Do we use 'cookies'?

We do not use cookies for tracking purposes. We use session cookies to operate the Service and we use preference cookies to remember your preferences and various settings.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

If you choose to turn cookies off, some features will be disabled that make your site experience more efficient and some of our services will not function properly.

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service. Google Analytics is Google’s analytics tool that helps website and app owners to understand how their visitors engage with their properties. It may use a set of cookies to collect information and report website usage statistics without personally identifying individual visitors to Google.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:
https://policies.google.com/privacy?hl=en

We do not use Google AdSense.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. - See more at
http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA we agree to the following

Users can visit our site anonymously

Once this privacy policy is created, we will add a link to it on our home page, or as a minimum on the first significant page after entering our website.

Our Privacy Policy link includes the word 'Privacy', and can be easily be found on the page specified above.

Users will be notified of any privacy policy changes:

Users are able to change or delete their personal information and account content:

  • By logging into your account, navigating to the “Account” page and clicking “Delete Account”
  • By emailing us at [email protected]

How does our site handle do not track signals?

We honor do not track signals and do not track, or plant cookies when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third party behavioral tracking?

We do not allow third party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online

We do not specifically market to children under 13 in the US or under 16 outside the US.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe.

Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify the users via email

  • Within 7 business days

We will notify the users via in site notification

  • Within 7 business days

Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

Stripe

Their Privacy Policy can be viewed at https://stripe.com/us/privacy

Data Retention

We will retain your Personal Data only for as long as is necessary to provide you the Service, fulfill legal obligations or as advised legally, resolve disputes or for the purposes set out in this Privacy Policy. You (or parents in the case of student users) may delete your user account and content at any time via a self-service option on the Account page when logged in or by emailing us at [email protected].

Cross-Border Transfer

Your Personal Information may be stored and processed on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process and store it there in accordance with this Privacy Policy.

If at any time you would like to unsubscribe from receiving future emails, you can email us at [email protected] and we will promptly unsubscribe you.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Solis Creative LLC
[email protected]